Security and Compliance

Leading Companies Trust Aavenir for Enterprise-grade Privacy, Security, and Compliance.

The world’s Fortune 500 enterprises, government departments, and leading business teams across the globe trust Aavenir to implement their sourcing, contract, vendor onboarding, and invoice management solutions.
Top Hero Security
Customer data privacy, security, and compliance are paramount to us.
 All Aavenir solutions are built natively on highly secure and compliant ServiceNow Platform cloud infrastructure, which provides robust protection to our customers at every moment of their journey. Every member of the Aavenir team is sincerely dedicated to ensuring that all our clients attain enterprise-grade security and compliance with international industry standards.

Privacy

We design, implement, and deliver our source-to-pay solutions and services with the utmost attention to secure customer data, applications, and infrastructure privacy for Aavenir, its partners, clients, and staff.

Data Encryption

Aavenir employs industry-standard encryption tools to encrypt customer data at rest (through the AES-256 standard) and in transit (using the TLS 1.2+ standard). 

Data Collection, Storage, and Portability

At Aavenir, we do not collect any data during customer implementations or any other engagements. Data storage, privacy, backups, and retention are all governed by ServiceNow policies and SLAs, ensuring that our customers always have control over their own data. Our customers can rest assured that their data accessibility and retention schedules are managed according to their preferences and ServiceNow's stringent standards.

Privacy and Security Laws

Aavenir provides on-demand support for certifications, compliance reports, and standard security questionnaires about global or region-specific privacy, security, and compliance programs such as the California Consumer Privacy Act, Canadian Privacy Laws, EU Data Protection and the GDPR, UK NCSC Cloud Security Principles, the EU-U.S. Data Privacy Framework, and Australian Privacy Laws.
Privacy

Security

Security at Aavenir is integral to our product design, development, and implementation processes. Built natively on the ServiceNow platform, our solutions meet stringent security requirements. The ServiceNow infrastructure is monitored 24/7 to ensure the confidentiality, integrity, and availability of your data. Our products and services include robust data access controls and encryption to meet your security needs.
Cloud Infrastructure Security
Aavenir employs a range of technologies, such as two-factor authentication, firewalls, and security group enforcement, to prevent unauthorized access to or compromise of the ServiceNow platform, network, or applications. security.
Product Security
The Aavenir team conducts both manual and automated validations, including Vulnerability Assessment and Penetration Testing (VAPT) and open-source software security scanning. These activities are part of our SOC2 compliance and Whitebox Testing of our solutions.
Information Access Control
Robust user authentication, role-based access, and audit controls allow our customers to manage actions, data, features, and dashboards each user can access. Aavenir supports single sign-on (SSO) integrations (oAuth 2.0 along with SAML) with ServiceNow and compliant identity providers.

Compliance

Aavenir supports compliance with a comprehensive set of certifications and attestations to support customers in meeting their own compliance obligations across globally regulated markets.
AICPA SOC logo
SOC2 Type II
SOC2 Type II, an industry-recognized audit standard conducted by independent third-party experts, has certified Aavenir's cloud-hosted software application against multiple trust categories, including security, availability, confidentiality, processing integrity, and privacy. According to the SOC2 Type II report, Aavenir has successfully implemented and maintained key processes crucial for ensuring the highest level of data security.
ISO logo
ISO 27001:2022
ISO 27001:2022, an internationally recognized standard for information security management, has certified Aavenir's operations in both the USA and India. The ISO 27001:2022 certification, conducted by independent third-party experts, ensures that Aavenir has robust processes in place to protect sensitive information, manage risks effectively, and maintain the highest levels of data security and privacy. This certification underscores our commitment to safeguarding your data across our global operations.

AI Responsibility

Aavenir recognizes that, when used responsibly, artificial intelligence (AI) has the power to reinvent the future of work. We're concerned about minimizing any potential negative effects of AI by embracing the AI principles of Accountability, Transparency, Privacy, Fairness, and Confidentiality in our Source-to-Pay solutions.

AI Privacy & Confidentiality

We understand that our customer contracts contain highly sensitive terms and data in their descriptions. Our proprietary AI technology keeps customer data secure and ensures that contracts’ content is being used to benefit customer-specific business needs and constitutes a non-confidential disclosure. Aavenir or its technology partners do not use or repurpose any customer data to train our foundational AI models.

AI Accuracy and Accountability

Generative AI is predictive by nature, so it can never be 100 percent accurate. However, when it comes to contract management, accuracy is critical. Aavenir's AI technology and Avy AI Assistant fully understand customer contract data and unique patterns and remain accountable for providing clear, concise information and contextual recommendations with up to 80% accuracy.

AI Transparency & Fairness

At Aavenir, we prioritize AI transparency and fairness in our AI-enabled product features. We ensure that our AI algorithms are transparent, unbiased, and designed to uphold ethical standards, fostering trust and integrity in all our solutions.
AI

See How Aavenir Contractflow works for your Contracts.

Learn how Contractflow can help you eliminate manual processes, get more transparency and accelerate contract turnaround.
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