Contractflow 3.0 brings deeper AI extraction and a better user experience

The announcement

Aavenir has released Contractflow 3.0, a new version of its contract lifecycle management app on ServiceNow. The release concentrates on what decides whether a contract system succeeds: whether people actually use it. It adds deeper AI extraction, analytics on adoption and usage, an improved repository, tighter approval controls and a cleaner, more intuitive interface.

This page records the 3.0 release as announced. Contractflow has continued to develop since, with Aavenir AI now reviewing and summarizing contracts inside the app. See the Spring 2025 release for more recent capabilities.

Advanced AI metadata extraction

Contractflow has used AI from the start to turn contracts, including third party paper, into structured, usable data. In 3.0 the extraction engine moves to deep learning models that read contracts more the way a person does, identifying key terms, dates and clauses with greater accuracy and less manual correction.

Contract adoption analytics

Visual dashboards now include product adoption and usage metrics, so administrators can find workload bottlenecks, see where adoption is lagging and act on it. New reports include:

• Contracts by month, showing how many contracts are created over time
• Contracts by user, showing who is creating contracts
• Clause categories, showing the mix of clause types across all contracts
• Contract models, showing the contract types in the system
• Third party paper, showing how many contracts start on the other party's paper

Enhanced repository view

The repository has a new browse view and more advanced search across clauses and metadata, making contracts easier to find and supporting audit and governance requirements. Users can move through the portfolio intuitively instead of relying on exact file names.

Tighter controls and governance

Approvals are often the biggest bottleneck in the contract lifecycle. Contractflow 3.0 gives approvers a simpler way to review and approve contracts. Governance also improves with central tracking of all contract related email, both incoming and outgoing, so correspondence stays with the contract record.

A modern, intuitive interface

• The Live View panel has several improvements, including user control over its visibility
• Notifications to stakeholders no longer require a template, so users can write their own subject and message
• Contract audit trails now include a visual timeline of status changes

Together these changes make Contractflow easier to pick up for occasional users in the business, not just contract specialists.

Part of the source to pay picture

Contractflow connects the contract process to the wider source to pay cycle in Aavenir, including request for proposal management, invoice management and obligation compliance, all on ServiceNow. See Contractflow today or schedule a demo.

About Aavenir

Aavenir is an enterprise contract intelligence platform for procurement, legal, IT, finance, and sales teams. Aavenir AI reads every agreement an enterprise has signed, Aavenir Atlas answers questions across the whole portfolio, and its apps act on contract terms from sourcing to payment, natively on ServiceNow or standalone. About Aavenir.