CASE STUDY
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A Global Premium Petfood Manufacturer Digitized Sourcing with RFQ Management Solution on ServiceNow

100%

Digitized and Automated Processes

80%

Increased Efficiency

Flexible

Split-Awards

Customer
A Global Premium Petfood Manufacturer
Industry
Food & Beverage Manufacturing 
Region
Canada
Employees
500+
Product
Aavenir RFPflow
Integrations

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Case Study

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    About Company

    A global premium petfood manufacturer makes high-quality food for dogs and cats and distributes it to over 90 countries across three major regions. Their products are crafted using natural, wholesome ingredients, locally sourced and prepared in their own kitchens to ensure complete quality control. They also firmly commit to sustainability and use renewable energy sources to power their facilities.

    Client’s RFQ Management Challenges

    A premium petfood manufacturer, until now, resorted to tedious juggling of emails and Excel to connect and manage vendors for the quarterly sourcing of raw material. As a result, they observed an utterly manual process from shortlisting, supplier response consolidation, and evaluation to awarding that gave way to errors and time-consuming sourcing cycles. They also followed the tedious task of manually rolling out the event.

    Subsequently, this process made it difficult for an organization to understand and compare ingredients from vendors they want to compare and bid award for.   

    Their existing process needed more visibility at different sourcing stages. And everything being manual led to challenges for them in historical data consolidation. Moreover, it severely impacted management and their decision-making too.   

    Key challenges include:

    • Raising RFQ and performing the complete sourcing process manually 
    • Tedious management of emails 
    •  Consolidation of supplier responses   
    • Manual shortlisting, evaluation, and awarding  
    • No visibility at different stages of sourcing 
    • Lack of managing historical data in a consolidated manner 

    We always had to manually create, edit, deliver, organize, and evaluate our RFx process. Aavenir has saved us countless hours of administrative work. The tool has also allowed us to focus on other tasks instead of organizing responses and dealing with email chains. Everything is organized in one place now, and we can respond to suppliers twice as fast." - Procurement Manager, A Global Premium Petfood Manufacturer.

    The Solution: Aavenir AI-enabled RFQ Management Solution for A Premium Petfood Manufacturer

    Aavenir streamlined the RFX process for the company's RFQ with RFPflow.   

    From drafting a request for quotes to reviewing responses to shortlisting and awarding, now everything can be performed in RFPflow, skipping the long excels.    

    Automate Processes

    Aavenir RFPflow product extended an easy direct procurement experience to buyers. In addition, the extended product capability from drafting and publishing to awarding at the ingredient level for multiple suppliers enabled company to plan various events across multiple commodities.   

    Aavenir RFPflow streamlines the RFQ process by automating manual processes, including drafting questionnaires, collecting responses, and segregating the award system based on the ingredient choices within the RFPflow tool in a few clicks. In addition, the cumbersome process of maintaining long Excel sheets is now automated, saving sourcing cycle time.      

    Higher Visibility

    Aavenir RFPflow offers transparency on how things function at various stages, especially during evaluation. With a constant reflection of any changes captured dynamically, the tool provided real-time updates for any responses received or submitted by the suppliers.  

    With the ability to refer to the historical data at the commodity level and even trace it back to two consecutive years in the past, the evaluator can refer to the differences observed in YOY and thus have the negotiations managed for the currently active event.  

    With the savings calculation and currency conversion available, the evaluation process only sharpens, giving solid benchmarking and scoring for awarding.    

    Increase Efficiency

    Aavenir RFPflow helps consolidates all sourcing-related data, making the consolidation and comparison exercise quicker and more efficient. The evaluator can refer to the differences observed in YOY and thus have the negotiations managed for the currently active event. 

    Flexibility to Award

    Aavenir RFPflow offers flexibility to award at the ingredient level across multiple suppliers, making it easier to manage and compare ingredients from vendors based on the food production requirements. 

    Key Results

    • 100% transparent process from planning to execution 
    • 80% efficiency in setting up the RFQ 
    • 100 % advantage in referring to historical data 
    • 100% digitized & automated process for publishing an RFQ 
    • Flexibility to award at ingredient level across multiple suppliers 

    Is your organization experiencing similar challenges? We can help you simulate how AI-enabled, automated RFX solution can make your sourcing process seamless & error-free. BOOK A DEMO>>

    Find out how Aavenir can help your team.
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