Podcast · Episode
Choosing the right implementation partner in the AI era.
Megha Paradkar and Mohamed Reza talk about what to look for in the team that implements your contract lifecycle management system, now that AI is part of the scope.
Summary
What is this episode about?
The software is only part of a contract lifecycle management project. The team that configures it, moves the data and trains the users shapes how quickly people adopt it. In this episode, Megha Paradkar, Vice President of Customer Engagement at Aavenir, talks with Mohamed Reza, Vice President of Marketing, about choosing that team.
AI adds questions to the selection: who prepares the contract data AI depends on, who sets the rules for what AI may do, and who checks the results. A short companion clip with Megha covers the roadblocks teams meet when they adopt AI in contract management.
- Why the implementation partner matters as much as the product
- What AI adds to an implementation scope
- The roadblocks to AI adoption in contract management
Episode
Watch the episode and the companion clip.
27:58
4:08Questions to ask
What to ask before you pick a partner.
Questions that follow from the episode topic, for any team weighing an implementation partner.
What goes live first?
Ask for a first phase with a clear scope, and what waits for later phases.
Implementation guideWho prepares the data?
AI results depend on clean contract data. Ask who migrates legacy agreements and checks the extraction.
Who sets the AI rules?
Ask how approvals work and where a person signs off on each AI result.
How will people adopt it?
Ask how users are trained and how adoption is measured after go live.
Maturity levelsSpeakers
Who is in the conversation.
Megha Paradkar
Vice President, Customer Engagement, Aavenir
Mohamed Reza, host
Vice President, Marketing, Aavenir
Next step
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Bring a few sample agreements and we will show you Aavenir AI reading them, on ServiceNow or standalone.
Schedule a DemoKeep listening
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All podcast episodes Every conversation in one placeSee all Frequently asked questions (FAQ)
Common questions
Who speaks in this episode?
Megha Paradkar, Vice President of Customer Engagement at Aavenir, speaks with host Mohamed Reza, Vice President of Marketing. Megha also hosts the Kettering Health episode, where two of the health system's leaders describe their own rollout. Listen to the Kettering Health episode.
Why does the implementation partner matter for contract lifecycle management?
The partner configures workflows, migrates legacy contracts and trains users, so its work decides how quickly people adopt the system. With AI in scope, the partner also helps prepare contract data and set the rules for human approval of AI results. Read the implementation guide.
What is the companion clip on this page?
A short clip of about four minutes in which Megha Paradkar talks about the roadblocks to AI adoption in contract management. It plays alongside the full episode, so you can start with the short version and come back for the longer conversation. See all podcast episodes.
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