Thinking about switching to Icertis for contract lifecycle management?
If you're evaluating whether Icertis is the right platform for your business, you're not alone. Many organizations exploring enterprise CLM tools often ask the same questions:
- Does Icertis offer the flexibility we need?
- Is the pricing transparent?
- How easy is it to use across teams?
Icertis is widely recognized as a market leader, known for its automation, AI-powered analytics, and scalability. But, like any enterprise solution, it comes with trade-offs.
In this blog, we’ll take a closer look at Icertis reviews—exploring its features, pricing, user experiences, and overall pros and cons. We’ll also highlight how Aavenir Contractflow compares as a flexible, transparent, and AI-driven alternative for modern contract management.
A Complete Overview of Icertis
Icertis is a leading Contract Lifecycle Management (CLM) platform designed to help businesses efficiently manage contracts from creation to execution and renewal. It simplifies the contract management process by centralizing and streamlining contractual workflows, ensuring contract compliance, and enabling better governance.
Here’s a quick overview of Icertis Contract Intelligence. We have also compared this platform against our solution, Aavenir Contract Lifecycle Management, to help you compare the two platforms:
| Ratings |  |  |
| G2 Rating | 4.2 Stars | 4.3 Stars |
| Free Trial | ❌ | ✔️ |
| Ease of Use | 8.0/10 | 8.0/10 |
| Ease of Setup | 7.6/10 | 7.1/10 |
| Quality Support | 8.4/10 | 8.8/10 |
| Ease of Admin | 8.0/10 | 7.9/10 |
The Icertis contract intelligence platform manages over 10 million contracts worth over $1 trillion in 40+ languages across 90+ countries. It organizes critical contract data, enabling businesses to improve processes, track obligations, mitigate risks, and uncover new opportunities.
Trusted by global brands, Icertis provides a scalable solution for enterprises to enhance contract performance and compliance.
Who Should Use Icertis?
Icertis is specifically designed for:
- Large Enterprises: Icertis's contract lifecycle management capabilities benefit organizations with high contract volumes across various departments.
- Highly Regulated Industries: This platform is highly suitable for industry sectors that require stringent compliance and oversight, such as healthcare, manufacturing, financial services, and technology.
- Global Corporations: Organizations operating in different countries can use Icertis to standardize and streamline their contract management processes globally.
In short, Icertis is best suited for large organizations dealing with high contract volumes and industries focused on compliance.
What Makes Icertis Stand Out?
The features that make Icertis stand out from its alternatives are listed below:
- AI-Powered Contract Intelligence: Icertis’s smart artificial intelligence technology transforms contracts into strategic assets, enabling smarter decision-making and risk management.
- Comprehensive Integration Capabilities: Icertis seamlessly integrates with various enterprise systems, including ERP, CRM, and procurement platforms, ensuring a comprehensive approach to contract management.
- Scalability: Icertis supports over 100,000 contracts annually, each with extensive attributes, catering to the needs of sizable organizations.
- Recognition and Customer Satisfaction: According to Yahoo Finance, Icertis has been recognized by Gartner Peer Insights as a Customers' Choice Vendor, with 90% of customers recommending the platform and over 70% giving it a five-star rating.
Facing Customization Limitations in Icertis?
Icertis customization can demand heavy technical involvement. Aavenir provides highly configurable workflows without complex setups.
Now that you understand Icertis, it is time to get valuable insights into user experiences and feedback to understand how the platform performs in real-world scenarios.
Icertis Reviews
Here are the user reviews and feedback from reliable review platforms like G2 and Capterra. The reviews listed below showcase the users’ experience with Icertis.
Positive Reviews
5/5 stars
Icertis provides configuration and customization until zero level which is really helpful while catering to global clients.
Nilesh K.,
Associate, 10,001+ employees
4/5 Stars
I use Icertis Suites software to manage my contracts. It helps me automate many of the tasks I used to do manually, and it makes it easier for me to keep track of all the contracts I have. This has saved me a lot of time and effort, and it has helped me reduce the risk of contract-related errors and breaches.
Brizl P.
IT, Marketing, and Advertising, 11–50 employees
5/5 stars
This platform is very easy to use with embedded analytics and AI. The reporting is very seamless and impressive and the solution can be done straight out of the box. I will recommend it to everyone.
Drew M.
Customer Success Partner, Enterprise (> 1000 emp.)
Critical Reviews
4/5 stars
Icertis needs to work on the implementation side. It was not a very pleasant experience working with the Icertis implementation partner.
Moazzam K.
Member, Mid-Market(51–1000 emp.)
2.5/5 stars
Though the vendor is flexible and allowed us to customize as we want, the customizations were a pain to maintain during the upgrade process. The implementation team was very flexible - which is a negative in this case as they didn't advise on best practices and we ended up spending a long time undoing what we had implemented.
Verified User in Pharmaceuticals
Mid-Market(51–1000 emp.)
3/5 stars
The templates function. First of all, you need to make a lot of effort to build a template. After building, you have to fill out the attribute for each draft which is not practical.
Wei L.,
Legal counsel
Medical Devices, 5,001–10,000 employees
After analyzing Icertis’ user experiences and reviews, we will analyze its pros and cons to understand its strengths and weaknesses.
Pros & Cons of Icertis
Icertis offers great features for contract management, but it’s not without drawbacks. Let’s take a closer look at its pros and cons to see if it’s the right fit for you.
Pros of Icertis
- Advanced AI Capabilities: Icertis utilizes artificial intelligence to extract insights, identify risks, and provide recommendations, enhancing decision-making and contract management efficiency.
- Automation and Workflow Efficiency: The platform offers configurable workflows for approvals, notifications, and escalations, streamlining the contract lifecycle and reducing manual intervention.
- Comprehensive Reporting: Icertis provides advanced analytics and reporting tools, offering valuable insights into contract performance, risks, and obligations, improving contract governance.
Cons of Icertis
- High Cost: Icertis may not be the most cost-effective solution for smaller organizations with limited budgets and specific needs.
- Implementation Complexity: The implementation process can be complex and time-consuming, requiring significant resources and planning.
- Customization Requirements: Icertis may require significant customization and development efforts to meet specific business needs, which can impact stability and performance.
Having assessed Icertis’s pros and cons, we examine its pricing structure to understand the cost implications.
Icertis Pricing
Icertis pricing is tailored to meet the specific needs of enterprise-scale businesses, offering custom plans rather than fixed rates. In this section, we’ll examine its pricing factors and related details.
| Pricing Factor | Details |
| Number of User Licenses | Pricing depends on the number of users accessing the platform. |
| Implementation Fees | Varies based on the complexity and scope of the deployment. |
| Base Fees | Covers core platform modules and essential features. |
Icertis has not publicly disclosed detailed pricing plans. However, as a provider of enterprise-grade contract management software, its pricing is meant to meet the needs of large organization, offering scalable solutions designed for complex operations.
Tired of Slow Workflow Adaptation with Icertis?
Long implementation cycles and rigid structures slow you down. Aavenir lets you automate, adapt, and optimize workflows quickly.
After understanding Icertis pricing, we will move on to the next section, focusing on its features and functionalities.
Icertis Features
Icertis is packed with innovative features that empower enterprise organizations to manage contracts effectively. This section will highlight the key contract management software features that set Icertis apart in the contract management landscape.
Automated Workflows
With Icertis, you can automate the different stages of contract lifecycle management, from initiation to execution. Task and approval automation helps organizations reduce manual interventions, leading to increased efficiency and shorter turnaround times.AI-Powered Analytics
Icertis’ artificial intelligence and machine learning offer advanced analytics. This tool provides detailed insight into contract performance and potential risks. Additionally, it detects opportunities for optimization, resulting in informed decision-making.Contract Creation and Templates
Icertis is packed with features for drafting contracts. It uses standardized templates and clause libraries to ensure consistency and improve compliance across all agreements. This standardized process minimizes errors and improves the contract creation process.
Mobile Accessibility
With Icertis’s native mobile application, you can access and manage contracts from any device. This feature boosts flexibility and allows stakeholders to perform tasks such as approvals and reviews on the go, thereby improving responsiveness.Reporting and Dashboards
Icertis offers comprehensive reporting tools and customizable dashboards. These tools provide real-time visibility into contract statuses and metrics. With such detailed insights, organizations can effectively monitor CLM key performance indicators and make data-driven decisions.Now that we've explored Icertis's features, let’s discuss Aavenir, which is one of the best alternatives to Icertis. We will explore how these two platforms compare and what sets them apart.
Icertis vs. Aavenir: A Quick Comparison
Picking the best Contract Lifecycle Management (CLM) solution is crucial for optimizing contract processes within an organization. Below is a comparison between Icertis and Aavenir, highlighting key features and considerations:
| Feature | Icertis | Aavenir |
| AI Insights | AI-powered data analysis for better decisions | AI-driven contract reviews and risk detection |
| Automated Workflows | Custom workflows for approvals and tasks | Pre-built automated workflows to save time |
| Clause Library | A centralized repository of approved clauses | Quick access to pre-approved clauses and templates |
| Compliance Tracking | Regulatory monitoring and alerts | Automated compliance checks and reports |
| Contract Authoring | Guided templates for fast contract creation | Simplified authoring with clause libraries |
| Contract Repository | Secure, searchable contract storage | Centralized repository for easy access |
| Data Security | Strong encryption and access controls | Enterprise-grade security for contract data |
| Integrations | Connects with ERP, CRM, and procurement tools | Seamless integration with enterprise systems |
| Third-Party Management | Built-in vendor and partner management | Vendor and third-party management features |
| Scalability | Handles large enterprise contract volumes | Scales easily for growing business needs |
| Pricing | Custom pricing (not publicly listed) | Transparent, flexible pricing plans |
| Implementation | Complex setup may need significant resources | Smooth onboarding with guided support |
| Customization | Highly customizable but may require more effort | Easy, no-code customization for workflows |
In short, both Icertis and Aavenir provide excellent CLM solutions with unique strengths. Icertis is preferred by users for its enterprise-grade features and extensive integrations, which makes it a popular choice for large organizations with complex contract management needs.
Aavenir, on the other hand, provides a flexible, user-friendly, and AI-driven alternative. This contract lifecycle management platform is most suitable for businesses looking for seamless integration within the ServiceNow ecosystem.
Speed Up Contract Cycles By 80% With Aavenir
Leverage automated workflows, smart clause suggestions, and AI assistance to speed up your contract TAT.
Having compared Icertis and Aavenir, let's now discuss why Aavenir is an excellent alternative to Icertis for your contract management solutions.
Why is Aavenir the Perfect Icertis Alternative?
Aavenir stands out as an excellent alternative to Icertis, offering AI-driven contract lifecycle management solutions that enhance efficiency and compliance. With Aavenir Contractflow, you can get a 5X improvement in contract visibility—enabling faster closures, better risk management, and improved compliance.
Aavenir's next-gen Source-to-Pay suite uses advanced Machine Learning and Natural Language Processing technologies to revolutionize procurement processes. By integrating seamlessly with platforms like ServiceNow, Aavenir streamlines procurement and contract management workflows. To experience Aavenir's capabilities, schedule a demo today.
Frequently Asked Questions
1. How does Icertis help in mitigating contract risks?
Icertis uses AI and machine learning to identify potential compliance issues, manage obligations, and detect anomalies in contracts. This platform provides insight into risk exposure through dynamic dashboards and reports.
2. Is Icertis suitable for small businesses?
Icertis is primarily designed for medium and large enterprises with complex contract management needs. The Icertis Contract Intelligence platform might not be suitable for small businesses due to its complexity and higher pricing.
3. Are Icertis reviews more favorable for large enterprises?
Yes, Icertis is more suitable for large enterprises dealing with complex and multi-region contract processes. Users note that it supports enterprise-level security, governance, and compliance with advanced reporting features that large organizations need.
4. Which platform is easier to deploy between Aavenir and Icertis?
Aavenir offers smoother deployment for organizations already using ServiceNow, thanks to its native integration and familiar interface. In contrast, Icertis is feature-rich but can involve a more complex and time-consuming setup process, especially for organizations with highly customized contract workflows.
