Contract obligation management softwareProof, not reminders.

Aavenir Obligationflow finds every obligation in a signed contract, gives it an owner and a date, collects the evidence by email, and has AVY, Aavenir's AI agent, check that evidence against the clause before anyone closes the task.

Book a demo →Follow one obligation

AVY checked Northwind's certificate against 4 criteria from clause 12.3. Demo data

Contract managerQuestion

Did Northwind's certificate actually meet clause 12.3?

Yes. The limit, the insured wording and the policy dates all meet the clause. I recommend closing the task.

Supplier managerQuestion

Which suppliers still owe us evidence this month?

Three: Contoso, Litware and Tailspin. Litware is 6 days overdue.

Obligationflow · Task OBL-0412 · Evidence reviewDemo data

Certificate of insurance

Northwind FreightMSA clause 12.3AnnualDue 31-10-2026

COI_2026.pdfReceived by email

Insured: Northwind Freight LLC
General liability: 5,000,000 each occurrence
Additional insured: Customer and its affiliates
Policy period: 01-09-2026 to 01-09-2029

AVY verification4 criteria from clause 12.3

✓

Limit of 5,000,000 or morePer occurrence

✓

Customer named as insuredAdditional insured wording found

✓

In force on the due dateFrom 01-09-2026

✓

Covers the contract termRuns past 31-12-2028

Criteria met · recommend close4 of 4

Close taskSend back

Obligationflow evidence review, rebuilt from the product UI · demo data, fictional suppliersTasks land where your teams already work

Trusted by enterprises across industries

100%Timely renewals and terminationsLumeris, value-based healthcareCase study → 80%Better compliance standardsA leading mining companyCase study → 42%Reduced contract riskA leading Southeast Asian bankCase study → 100%Contract visibilityThe same bank, on ContractflowCase study →

Quick answer

What is contract obligation management?

Contract obligation management is the process of finding every commitment in a signed contract, such as payments, SLAs, insurance, reporting and termination notice, assigning each one an owner and a due date, and keeping evidence that it was met. Contract obligation management software automates that process after signature.

Aavenir Obligationflow collects the evidence by email and has AI check it against the clause, so a task closes only when the obligation is proven.

A reminder tells someone the certificate is due. It cannot tell you whether the certificate meets the clause. Obligationflow checks.

After signature

Every signed contract creates a web of obligations.

SLAs to meet, payments to track, insurance to keep current and regulatory requirements to fulfil. When they are tracked by hand in inboxes and spreadsheets, deadlines slip, penalty clauses trigger and disputes follow.

With Obligationflow, customers report

65%Fewer vendor disputesEvery commitment has an owner and a record

30%Better SLA achievementRecurring obligations become dated tasks

32%Less revenue leakagePenalties, missed credits and unclaimed incentives tracked

One obligation, start to finish

How contract obligation management works, from PDF to proof.

Six steps, following a demo freight contract with Northwind. Each picture is rebuilt from the product.

1AVY extraction

AVY reads the contract and lists every obligation.

Works on PDFs, Word files and scanned images, imported from any CLM, ERP or document system
Key terms first: dates, counterparty, type, amounts, payment terms
Obligations by category, each with a plain-language description, frequency and event trigger flag
De-duplication links overlapping obligations across contracts
The contract manager reviews the list before tasks exist

Northwind Freight MSA · Obligations foundAwaiting review

Category	Obligation	Frequency	Trigger
Insurance	Liability cover, 5,000,000	Annual	No
SLA	On-time delivery, 98%	Monthly	No
Payment	Bill at rate card, Net 45	Per invoice	No
Termination	Exit plan within 30 days	Once	Event

2Rules
Rules give each obligation an owner.
- Route by category, department, contract type or any field, to a person or a team
- Frequency-based, event-based and one-time obligations each become the right kind of task
- Recurring obligations become a dated series of tasks
- Obligations not in the contract come from the library or an Excel upload
Assignment rules3 active

IfCategory is Insurance→Vendor risk team

IfCategory is SLA→Logistics service owner

IfCategory is Payment→Accounts payable

SLA report, monthly12 tasks for 2027

JanFebMarAprMayJunJulAugSepOctNovDec
3Email
The owner gets an email. The reply files itself.
- On the due date the owner is emailed the obligation and its clause
- A reply with the evidence attached goes to the right task
- Custom reminders ahead of the date, and manual uploads when needed
InboxFiled to OBL-0412

From Obligationflow to Vendor risk teamDue 31-10-2026: Certificate of insurance, Northwind Freight (OBL-0412)
Clause 12.3 requires general liability cover of at least 5,000,000 per occurrence, naming Customer as additional insured. Reply to this email with the current certificate attached.

Reply from Northwind FreightRe: Due 31-10-2026: Certificate of insurance
Renewed certificate attached.
COI_2026.pdf
4AVY verification
AVY checks the evidence against the clause.
- A criteria checklist built from the obligation itself
- Insurance certificates, compliance certifications, financial statements
- A recommendation to close or reject, with reasons
- The owner makes the call, with human review kept on for high-value or high-risk items
- A full audit trail of every submission and decision
OBL-0388 · Contoso Cloud · SOC 2 report3 of 4

✓
Report is SOC 2 Type II

✓
Audit period ended in the last 12 months

✓
Independent auditor's opinion included

!
Scope covers hosting, as Schedule B requiresNot found: report covers payroll services only

Reject and send backClose anyway
5Escalation
Overdue items go up a level in one click.
- Overdue tasks are flagged on the dashboard
- One-click escalation to the next person responsible
- Owners and reviewers chat on the task, so the history stays with it
OverdueDemo data

Litware Staffing · Audited financial statements6 days overdueEscalate

LS
Litware's auditor signs off next week. Can we hold the task until 15-11-2026?

SM
Agreed. New due date set, and finance is copied on the task.
6Dashboards
See exposure by supplier, criticality and dollar value.
- Dashboards by supplier, contract, department, owner and status
- AI surfaces risk concentrations and SLA gaps before they escalate
- Revenue leakage tracking for penalties, missed credits and unclaimed incentives
- Export to Excel or PDF for audit and the board
Obligationflow · DashboardDemo figures

Open38

Overdue5

Value at risk1.2M

Critical9

Critical9

High14

Standard15

Export to ExcelExport to PDF

AI, rules and people

Who does each step, and who signs it off.

AVY reads and checks. Your rules route and remind. A person approves anything that changes a record or closes a task.

Extract

Done by: AVY
Reads the contract
Signed off by: Contract manager reviews the list

Assign and remind

Done by: Rules
Assignment rules and due-date emails
Signed off by: Rules you approved once

Verify

Done by: AVY
Scores the evidence against the criteria
Signed off by: The owner closes or rejects

Escalate

Done by: One click
From the task
Signed off by: The next person responsible

On one record

ServiceNow obligation management, tied to the money.

Obligationflow works with any CLM, ERP, procurement or ServiceNow environment without replacing it. On Aavenir, the terms it tracks are the terms Invoiceflow pays against, and the history RFPflow shows at the next bid.

ContractflowContract signedObligations extracted
Obligationflow This pageObligations provenEvidence checked by AVY
InvoiceflowRate card checked at invoiceMatched to the contract terms
RFPflowPerformance at the next bidObligation history in evaluation

On ServiceNow

Tasks use your users, roles, workflow and audit history.

ServiceNow contract management

Not on ServiceNow

Aavenir apps are available standalone or pre-integrated for companies that do not run ServiceNow.

See integrations

Paying suppliers

Obligations on rates, credits and penalties feed invoice matching.

AP automation

Why Aavenir

Why teams choose Obligationflow.

Start from your priority. Each one maps to a specific Aavenir capability.

If your priority is: proof, not remindersEvidence checked against the clause

Owners reply to the due-date email with proof, it files to the task, and AI checks it before the task closes.

If your priority is: keeping your current CLMWorks with what you already run

Import contracts from any CLM, ERP or document system, or get obligations at signature on Contractflow.

If your priority is: revenue leakageTied to the money

Penalties, credits and incentives tracked, and with Invoiceflow, invoices checked against the contract terms.

If your priority is: supplier accountabilitySuppliers close their own tasks

Vendors review the tasks assigned to them and upload proof of completion in the vendor portal.

Aavenir is the right fit when you:

Track obligations in spreadsheets or in CLM date alerts
Need proof that obligations were met, not only reminders
Want suppliers to submit evidence themselves
Need obligations linked to invoices and payments

Watch and read

See the product team run it, then read the results.

Webinar title slide: Prevent breach of contract nightmares with AI-powered obligation management

44 min

On demand webinarPrevent breach of contract nightmares with AI-powered obligation managementSunil Masand, SVP Product, and Russell Seifert, Senior Account Executive, with a live Obligationflow demo.Watch the webinar

Clinician reviewing a tablet in a hospital corridor

80%shorter contract cycle

Healthcare · ContractflowLumeris keeps every renewal and termination on time

100%Timely renewals

10xContract visibility

80%Shorter cycle

Leading Southeast Asian bank42%lower contract risk

Banking · ContractflowSoutheast Asian bank cuts contract risk by 42%

42%Lower contract risk

100%Contract visibility

5xFaster approvals

Leading mining company25%faster sourcing cycle

Mining · Source to contractLeading mining company lifts compliance standards by 80%

80%Better compliance

25%Faster sourcing

5xFaster contracts

Guide · 13 minContract management software pricingRead Research · 16 minContract management statisticsRead Trends · 6 minContract management trendsRead GlossaryContract management terms, definedBrowse

Straight answers

Obligation management, answered.

What contract, risk and supplier managers ask first.

What is contract obligation management software?

Contract obligation management software finds every commitment in a signed contract, such as payments, SLAs, insurance and termination notice, assigns each one an owner and a due date, and keeps evidence that it was met. Aavenir Obligationflow also has AI check that evidence against the clause before the task closes.

What makes Obligationflow different from CLM reminders?

Reminders tell an owner a date is coming. Obligationflow also collects the evidence by email reply and has AI check it against the clause, so a task closes only when the obligation is proven. It works alongside any CLM, ERP or document system.

How does AI extract obligations from a contract?

AVY reads the contract, whether it is a PDF, a Word file or a scanned image, and lists its obligations by category, such as insurance, payments, SLAs and termination, each with a description, a frequency and a flag for obligations triggered by an event. It also extracts key terms like dates, counterparty and amounts. A contract manager reviews the list before any task is created.

How does Obligationflow verify evidence that an obligation was met?

AVY builds a criteria checklist from the obligation, reads the document that came back, such as an insurance certificate, a compliance certification or a financial statement, and recommends closing or rejecting the task with its reasons. The owner reviews the recommendation and makes the decision.

Do we have to replace our CLM?

No. Obligationflow imports contracts from any CLM, ERP or document management system and works alongside what you already run. On Aavenir Contractflow, obligations flow in at signature with no import step.

Is Obligationflow a ServiceNow obligation management app?

Yes. Obligationflow is built on the ServiceNow platform, so on ServiceNow its tasks use your users, roles, workflow and audit history. It also serves companies that do not run ServiceNow, with the same AI extraction and the same evidence checks.

Can we track obligations that are not written in the contract?

Yes. Add them from the obligation library, create them by hand, or bulk upload them from Excel. They get owners, due dates, reminder emails and evidence checks, the same as any obligation AVY extracted from a contract.

How does obligation management reduce revenue leakage?

Missed obligations cost money through penalties, lost service credits and unclaimed incentives. Obligationflow tracks the obligations tied to those amounts, flags the ones at risk on a dashboard by dollar value, and with Invoiceflow checks invoices against the contracted rates.

Next step

Send three contracts. Get their obligations back.

In a 30 minute session AVY extracts the obligations from your sample contracts, and we show how each one would be assigned, collected and verified.

4.3 ★★★★★on G2

4.6 ★★★★★Gartner Peer Insights

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