ServiceNow contract management softwareThe whole contract lifecycle, inside ServiceNow.
Aavenir Contractflow runs intake, drafting, Word redlining, AI review, approvals, signature and renewals as apps in your ServiceNow instance. Each contract sits on the same record as the request, the supplier and the sourcing award behind it.
Contractflow has been on the ServiceNow Store since 2019.


ServiceNow contract management means the request, the draft, the approvals and the renewal live on the platform where your requests and suppliers already are, not in a separate system that IT has to sync.
ServiceNow contract management, stage by stage.
Contractflow is the contract management module you add to ServiceNow from the Store. Six stages, one contract record, and each team works in its own view of the same data.
One front door for every contract request.
- Requests start in ServiceNow or straight from a sourcing award
- Supplier, value and sourcing event arrive already filled in
- Legal sees what is coming before anyone sends a Word file
Draft from approved templates and clauses.
- Legal sets the templates and the clause library once
- The business generates a first draft without editing old files
- Every draft starts from language legal has already approved
Counterparties keep redlining in Word.
- Nobody on either side learns a new editor
- Each round comes back to the contract record as a new version
- The full version history stays with the contract
The aggregate liability of either party shall not exceed the fees paid in the six (6) months the fees paid or payable in the twelve (12) months preceding the claim, excluding breach of clause 9 (Data protection).
AVY reads each draft against your playbook.
- Clause deviations are scored by risk and explained
- Dates, parties, values and payment terms are extracted
- Ask the contract a question in plain language
- Every result waits for a person to approve it


Approvals on your workflow. Signature in the tool you use.
- Approval routes run on ServiceNow workflow and approvals
- E-signature through DocuSign, Adobe Sign or Conga Sign
- The signed contract stays on the same record
Find any contract. Never miss a renewal.
- One searchable repository, linked to supplier, request and sourcing event
- Renewal and notice dates come from the contract text
- After signature, Obligationflow turns clauses into owned tasks
Start the contract where the purchase starts: ServiceNow SPO.
With Sourcing and Procurement Operations, the RFx, the award and the contract all trace back to one sourcing request. Nobody copies line items between systems.
Not on SPO? Start the RFx or the contract request in Aavenir. ServiceNow RFP and sourcing
Nothing new for IT to secure or audit.
- Aavenir runs as apps in the ServiceNow instance you already run
- Access follows your existing users and roles
- Approvals use ServiceNow workflow and approvals
- Every change lands in the platform audit history

Aavenir serves non ServiceNow customers too, with the same apps and the same AI agents.
Aavenir's security page lists ISO 27001:2022 and SOC 2 Type II.
See how CLM on ServiceNow compares with a standalone tool or a custom build. Compare
Legal teams already running ServiceNow CLM.
Speedcast, Lumeris and a leading Southeast Asian bank run contracts on Contractflow in ServiceNow.
Breakthrough results for our legal team.
The Aavenir team has taken the time to understand Lumeris’ particular needs, and has put in exceptional effort to ensure that, as implemented, Aavenir Contractflow generates efficiencies in our complex workflow.

Read how they did it.
Three published case studies from customers on ServiceNow. Each card opens the full story.
Leading Southeast Asian bank42%lower contract risk
80%shorter contract cycle
Global premium petfood maker2xfaster replies to suppliersServiceNow CLM, answered.
The questions legal, procurement and IT ask before a first call.
What is ServiceNow contract management software?
It is software that runs the contract lifecycle inside the ServiceNow platform instead of a separate system. Aavenir Contractflow adds intake, templates, Microsoft Word redlining, AI review, approvals, a searchable repository and renewals to your instance, on the same record as the request and the supplier.
Is Aavenir Contractflow a full ServiceNow CLM?
Yes. Contractflow covers the whole lifecycle in your instance: intake, drafting from templates and a clause library, Word redlining, AVY review against your playbook, approvals, e-signature through DocuSign, Adobe Sign or Conga Sign, a searchable repository and renewals. Obligationflow takes over after signature.
How does ServiceNow CLM connect to Sourcing and Procurement Operations?
Through RFPflow. An RFI, RFP or RFQ starts from the SPO sourcing request with requirements and line items filled in. The award updates that request and its line items, and the contract is created from the award with one click, carrying the supplier and value.
Do I need ServiceNow to use Aavenir Contractflow?
No. Aavenir is built on the ServiceNow platform and serves both ServiceNow and non ServiceNow customers. Teams already on ServiceNow reuse their users, roles, approvals and supplier data. Other teams get the same connected suite and the same AI agents.
How long has Aavenir Contractflow been on the ServiceNow Store?
Aavenir Contractflow has been listed on the ServiceNow Store since 2019. Customers running it on ServiceNow include Lumeris in healthcare, a leading Southeast Asian bank, and Speedcast, whose legal team runs contract lifecycle management on Contractflow.
See Contractflow in a ServiceNow instance.
Send three sample contracts. In 30 minutes we show what AVY extracts from them and how they would move from SPO request to signature in your instance.