RFP software on ServiceNowOne sourcing event, from request to contract.

RFPflow runs RFIs, RFPs and RFQs on one record. The request comes from ServiceNow SPO, suppliers answer in a portal, AI scores and summarizes the bids, and the award becomes a contract with one click.

AI scoring ranked 4 bids for 3 evaluators on RFP 2026-131. Demo data
yourcompany.service-now.com · RFPflow · RFP 2026-131
Facilities maintenance, 3 sites RFP 2026-131 · opened from SPO sourcing request SR0041872
Published02 OctQ and A closed16 OctResponses due30 OctEvaluation06 NovAward20 Nov
SupplierResponded byStatusAI score
Fabrikam FacilitiesPortalSubmitted91
Northwind ServicesExcel uploadSubmitted84
Contoso MaintenanceEmailSubmitted72
Tailspin PropertyPortalDraft68
Evaluation criteria
Technical approach35%
Price30%
Service history20%
Safety and compliance15%
Responses received
SubmittedIn draft
Sourcing leadQuestion
Which bids clear every mandatory requirement?
Past performanceNorthwind Services
SLAs met, last contract11 of 12
Obligations closed with evidence23 of 24
RFPflow event overview, rebuilt in code · demo data, fictional suppliersRuns inside your ServiceNow instance
100%Digitized and automated RFx

A global premium petfood manufacturer, RFPflow on ServiceNow.

Case study
80%Increased efficiency

The same petfood manufacturer, after moving RFQs out of email.

Case study
25%Faster sourcing cycle

A leading mining company, source to contract.

Case study
5xFaster contract cycle

The same mining company, award to signed contract.

Case study

Most RFPs end in an email that says you won. In RFPflow the award drafts the contract, starts onboarding and updates the SPO request, so nothing is typed twice.

One event, six screens

How RFP software runs a sourcing event, screen by screen.

A facilities maintenance RFP, followed from the ServiceNow request to the signed award. Every screen is rebuilt in code with demo data.

ServiceNow SPO

Start from the request the business already raised.

  • Requirements and line items carry over from the SPO sourcing request
  • Not on ServiceNow? The request starts in Aavenir instead
  • Choose RFI, RFP or RFQ as the event type
ServiceNow SPO · Sourcing request SR0041872
Requested byFacilities, West region
CategoryFacilities maintenance
Sites3
Needed by01-01-2027
Line itemQuantityUnit
HVAC preventive maintenance12Visit
Electrical inspection4Visit
Janitorial services36Month
Create RFx in RFPflow3 line items and 6 requirements prefilled
RFx setup

Build the event from parts you have already approved.

  • Category templates and a reusable question library
  • Evaluation criteria, weights and milestones fixed before publishing
  • Evaluators, reviewers and approvers each get a role
  • Suppliers sign the NDA before confidential files open
  • Supplier picks show risk ratings from your TPRM or VRM tool
RFP 2026-131 · Setup
Template: Facilities services
ScopeSite requirementsSafetyInsurancePricing sheetTerms
Invited supplierRisk, from TPRMNDA
Fabrikam FacilitiesLowSigned
Northwind ServicesLowSigned
Contoso MaintenanceMediumSigned
Tailspin PropertyLowSent
Supplier portal

Suppliers answer the way they already work.

  • Portal, email, Word or Excel, in multiple currencies
  • Questions go privately to the buyer; shared answers go out as broadcast FAQs
  • Drafts, team members and terms acceptance live in the portal
  • Milestone changes reach every supplier at once
Northwind ServicesSupplier portal
Technical questionnaire18 of 22
Pricing sheet, Excel uploadUploaded
Terms acceptedCurrency: USDCurrency: EUR
Is weekend cover in scope at the Reno site?
Broadcast FAQSave draft
AI scoring and summaries

AI drafts the scores. Your experts make the call.

  • Subject matter experts score only the sections assigned to them
  • AI auto scores each bid, recommends suppliers and writes the summary
  • Bids sit side by side with past contract performance and obligation history
  • Scores from offline reviews upload in bulk from Excel
RFP 2026-131 · Compare bids
Criterion, weightFabrikamNorthwindContoso
Technical, 35322924
Price, 30252827
Service history, 20191611
Safety, 15151110
Total918472
Evaluators accept or change every AI score.
Pricing rounds

Run another round, and see the savings line by line.

  • Multiple pricing rounds in spreadsheet style tables
  • Historical benchmarks beside every line
  • Savings tracked against the item master
  • Best value, lowest cost and top two scenarios compared
RFP 2026-131 · Round 2 · Fabrikam Facilities
Best valueLowest costTop twoSplit award
Line itemBenchmarkRound 1Round 2
HVAC visit410395372
Electrical inspection680700655
Janitorial, month5,2005,0504,890
Savings against benchmark
HVAC visit9.3%
Electrical inspection3.7%
Janitorial, month6.0%
Demo figures. Bars scaled to a 10% maximum.
Split award and contract

Split the award, then start the contract with one click.

  • Award by line item, or share one line between suppliers
  • Contractflow drafts a contract for each winner
  • Winners move to Onboardingflow
  • The SPO request and its line items update on award
  • 20+ preconfigured reports cover the event
RFP 2026-131 · Award
Split award by line item
HVAC preventive maintenanceFabrikam 100%
Fabrikam
Electrical inspectionNorthwind 100%
Northwind
Janitorial services60 / 40
Fabrikam 60%Northwind 40%
Award and create contracts
Contractflow · FabrikamCNTR001204Drafted
Contractflow · NorthwindCNTR001205Drafted
Onboardingflow · NorthwindNew siteStarted
ServiceNow SPOSR0041872Updated
Built on ServiceNow

ServiceNow RFP management, inside Sourcing and Procurement Operations.

RFPflow runs as a scoped app on the ServiceNow platform and opens from the SPO workspace. Teams that do not run ServiceNow get the same event, scoring and award.

Already on ServiceNow

The event opens from the SPO request, and evaluators sign in with the roles they already have.

Not on ServiceNow

Requests start in Aavenir. The supplier portal, AI scoring and award to contract work the same way.

After the award

The negotiated rates follow the contract into invoice matching. AP automation

Customer result

A petfood maker took its RFQs out of email.

A global premium petfood manufacturer runs RFPflow on ServiceNow. Its procurement team describes the change.

We always had to manually create, edit, deliver, organize, and evaluate our RFx process. Aavenir has saved us countless hours of administrative work. … Everything is organized in one place now, and we can respond to suppliers twice as fast.
100% digitized and automated80% increased efficiencyFlexible split awards
Procurement ManagerA global premium petfood manufacturer, RFPflow on ServiceNow
Read the case study
Straight answers

RFP software questions.

New to running a formal RFP? Start with the guide.

How to create an RFP
What is RFP software?

RFP software runs requests for information, proposals and quotes in one system. It builds the event, invites suppliers, collects responses, scores them, manages pricing rounds and records the award. RFPflow adds AI scoring and starts the contract from the award.

Can you run an RFP in ServiceNow?

Yes. RFPflow is built on the ServiceNow platform and opens RFIs, RFPs and RFQs from a Sourcing and Procurement Operations (SPO) sourcing request, with requirements and line items prefilled. The award updates the SPO request. Teams not on ServiceNow start the request in Aavenir instead.

How does RFPflow use AI to score bids?

RFPflow auto scores each supplier response, recommends suppliers and writes an evaluation summary. Subject matter experts still score their own sections, and they can accept or change every AI score. The award stays a human decision, recorded in the audit history.

Can suppliers respond to an RFP in Excel?

Yes. Suppliers answer in the RFPflow supplier portal, by email, or by uploading Word and Excel templates, and they can price in multiple currencies. Private questions go to the buyer, and answers that matter to every bidder go out as broadcast FAQs.

What is a split award in RFPflow?

A split award gives different line items, or shares of one line item, to more than one supplier. RFPflow compares split award, best value, lowest cost and top two scenarios, then drafts a contract for each winning supplier with one click.

Next step

Bring a recent RFP to the demo.

In a 30 minute session we walk your event through RFPflow, from the sourcing request to the award and the contract.

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30 minutes on your own contracts.