ServiceNow AP automationEvery invoice matched before it is paid.
Invoiceflow captures invoice data with AI, matches each invoice to the PO and the goods receipt, then runs coding, receiving and approvals on ServiceNow. Exceptions are routed to an approver before payment.
3 invoices held this week for prices above the PO. Demo data
Invoice matching against the PO and the goods receipt.
Pick a check to see what Invoiceflow compares. Lines that do not match are held and routed to an approver before payment.
2 way match: is this what we ordered?
Each invoice line is compared with the purchase order: item, quantity, unit price and total. Lines that agree pass. Lines that do not are held, with the reason on the record.
3 way match: did we receive it?
The goods receipt or service confirmation joins the check. An invoice for 40 hours against 32 received hours waits until the receiver confirms the rest or the supplier sends a credit note.
Exceptions: who decides?
When a line does not match, Invoiceflow holds it and routes the exception to the right approver, with the PO and the receipt on the record. Nothing is paid until a person decides.
Senior developer: 92.00 per hour on the purchase order.
ServiceNow AP automation, from received to paid.
Matching is one step. Coding, receiving, non PO invoices, approvals and payment status sit on the same invoice record.
Code it once. Confirm the receipt on the same record.
- GL account, cost center and project coded on the invoice
- Receivers confirm goods or services in a ServiceNow task
- Lines that fail a check show which check and why
Invoices without a PO still get an owner and a check.
- Non PO invoices route to the budget owner
- The owner codes and approves in one task
- The same audit history as PO backed invoices
Approvals run on the workflow you already have.
- Approval rules use ServiceNow workflow and approvals
- Exceptions reach the approver with the PO and receipt attached
- Every decision lands in the platform audit history
Suppliers see payment status without emailing AP.
- One status from received to paid
- Suppliers check their own invoices
- Budget owners see where every invoice sits
Why the State of Utah bought instead of building.
Utah's Department of Technology Services already ran a custom purchasing application on ServiceNow. For IT vendor invoices it chose Invoiceflow over a custom build.
SoU had a custom-built purchase application on ServiceNow, which runs to our expectations. However, we knew that building an AI-enabled invoice processing solution on ServiceNow and integrating it to our purchasing system was definitely going to be a time-consuming project, which would need skilled ServiceNow resources.
One supplier record from award to payment.
Invoiceflow shares the supplier record with the rest of Aavenir, from the sourcing award to the paid invoice.
Invoiceflow uses your instance's users, roles and approvals, and sits beside purchasing apps you have built there.
Invoices are still captured with AI and matched to the PO and the receipt, with the same approvals.
What changes for the people who approve and pay. Finance and AP
AP automation questions.
What finance, AP and ServiceNow owners ask about Invoiceflow.
What is ServiceNow AP automation?
ServiceNow AP automation means running accounts payable work, such as invoice intake, matching, coding and approvals, on the ServiceNow platform. Aavenir Invoiceflow is built on ServiceNow and adds AI invoice data capture and 2 and 3 way matching against the purchase order and the goods receipt.
What is the difference between 2 way and 3 way invoice matching?
2 way matching compares the invoice with the purchase order. 3 way matching adds the goods receipt, so you pay only for what arrived. When a line does not match, Invoiceflow routes the exception to an approver before payment.
Does Invoiceflow handle non PO invoices?
Yes. Invoiceflow routes non PO invoices to the budget owner, who codes and approves them in one task on the ServiceNow workflow. They keep the same audit history as invoices backed by a purchase order.
Do I need ServiceNow to use Invoiceflow?
No. Invoiceflow is built on the ServiceNow platform and serves both ServiceNow and non ServiceNow customers. Teams already on ServiceNow reuse their users, roles, approvals and supplier records, and others get the same matching against the PO and the receipt.
What results have Invoiceflow customers published?
The State of Utah Department of Technology Services reports 5x faster data entry and a 70% faster invoice lifecycle for IT vendor invoices. Thrive Networks reports 100% paperless invoicing and an 80% increase in invoice processing efficiency. Both run Invoiceflow on ServiceNow.
See one of your invoices matched end to end.
In a 30 minute session we walk an invoice through Invoiceflow: AI capture, the PO, the receipt and the approval.
4.3★★★★★on G2
4.6★★★★★Gartner Peer Insights